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Find answers in our documentation, or reach out to our support team.
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Response Times
We aim to respond within 24 hours on business days.
Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You'll receive a reset link.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time from Settings → Billing. Changes take effect immediately.
How do I add team members?
Go to Settings → Team and click "Invite Member". Enter their email and select a role.
What happens if my instance goes down?
Our monitoring system detects issues and can automatically restart instances. You'll receive an alert if manual intervention is needed.
Can I migrate existing Odoo instances?
Yes, you can restore from a backup of your existing instance. Contact support for migration assistance.
Do you offer custom plans for enterprises?
Yes, contact our sales team for custom pricing and dedicated support options.